SHIPPING POLICY

Last updated: August 2026

At KOKOMOMO Ammama’s, we carefully pack and dispatch every order to ensure your products reach you safely.

Shipping Charges

We offer shipping across India at the following rates:

• Karnataka: ₹80 per order

• Rest of India: ₹100 per order

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Prepaid Orders Only

KOKOMOMO Ammama’s currently accepts prepaid orders only.

We do not offer Cash on Delivery (COD) at this time.

You can complete your payment through the payment options available at checkout.

Your order will be processed only after successful payment confirmation.

Order Processing

Orders are generally processed and dispatched after successful payment confirmation.

We aim to dispatch orders within 1–3 business days, excluding Sundays and public holidays.

Once your order has been dispatched, you may receive shipping and tracking information through the contact details provided while placing the order.

Delivery Time

Estimated delivery times may vary depending on your location and courier service.

Generally, orders may take approximately:

• Karnataka: 2–5 business days

• Rest of India: 3–7 business days

These are estimated delivery timelines and are not guaranteed.

Delivery may take longer due to:

• Weather conditions

• Courier delays

• Public holidays

• Natural events

• Incorrect or incomplete address information

• Remote delivery locations

• Other circumstances beyond our reasonable control

Shipping Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Name

• House/Flat number

• Street/locality

• City

• State

• PIN code

• Valid phone number

KOKOMOMO Ammama’s is not responsible for delivery failure caused by an incorrect or incomplete address provided by the customer.

Failed Delivery / Returned Shipments

If an order cannot be delivered because of an incorrect address, recipient unavailability, refusal to accept the package, or repeated delivery attempts, the shipment may be returned to us.

If the customer requests re-shipment, additional shipping charges may apply.

Damaged or Leaking Packages

Please inspect your package when you receive it.

If your product arrives damaged, leaked or incorrect, please contact us within 48 hours of delivery.

Please provide:

• Order number

• Clear photographs of the package

• Photographs of the product

• Unboxing video, where available

Our team will review the issue and, where applicable, arrange a replacement or refund in accordance with our Return & Refund Policy.

Contact Us

For shipping-related questions, please contact:

KOKOMOMO VENTURES
Managed by Rakesh R, S/o Ramachandregowda

Email: kokomomoventures@gmail.com
Customer Care: 6360183291

Business Address:
Kempagondanahalli,
Chatchathalli Post,
Helebeedu Hobli, Belur Taluk,
Hassan – 573121, Karnataka, India.